FAQ

Delivery and Shipping

When will I get my order?

Hand delivery zones

For a limited time we are offering free local delivery to select locations in the Lower Mainland. Select local delivery and fill in your details so we can get the product into your hands. Allow 1 day to process your order.

Downtown Vancouver (delivery is weekdays 10am - 6pm)
North Vancouver, West Vancouver (delivery on Mondays from 10am-6pm)
Vancouver and Burnaby (delivery on Tuesdays and Wednesdays from 10am -6pm)
Central Surrey (within 10km of Surrey City Hall, delivery is Monday and Tuesday 9am - 6pm)

 

Shipping

Enjoy free shipping across BC for purchases $50 and more before tax and rest of Canada for purchases $65 and more before tax. Shipping rates are calculated at check out. Allow 1 day to process your order. We do not ship to PO boxes or freight forwarders. 

Unfortunately, we are unable to guarantee shipping times due to COVID-19 and carrier delays. 

Within BC - around 3-5 business days
Outside BC - around 3-9 business days 
USA - Reach us at meow@dofucat.com
International - Reach us at meow@dofucat.com 

 

Product 

How many bags of Dofu Cat do I need?

A bag of Dofu Cat Tofu Cat Litter lasts approximately three weeks to a month for a single-cat use. Please follow our instructions on the back of the packaging for best usage. 

Why should I switch to Tofu Cat Litter?

This question deserves a full story on its own. Most importantly, Dofu Cat Tofu Cat Litter offers many benefits for us cat owners and our cats. It is all-natural, non-toxic, and 99% dust-free, which is great for those sensitive noses and paws. Dofu Cat lightweight litter pellets are quick clumping upon contact with pee and dissolve in water, which means you can flush it down the toilet safely and reduce your contribution to landfills. We ask that you check with your local municipality on the safest way to dispose used litter.

I have more than one cat. Is Dofu Cat Litter suitable for multiple cat use?

Yes! Your best bet is a bag per cat.

Can you really flush Tofu Cat Litter down the toilet?

Dofu Cat Litter is water-soluble, and a small amount will dissolve in the water to flush down the toilet. However, we recommend doing so if your cat is strictly an indoor cat (outdoor cats may get infected with toxoplasmosis outside). We ask that you check with your local municipality on the safest way to dispose of used litter.

What is the best way to store Tofu Cat Litter?

Keep Dofu Cat Tofu Cat Litter in its original zipper bag and in a cool, dry place. 

What if my cat eats Tofu Cat Litter?

Tofu Cat Litter, like all cat litter, is not meant for consumption. While it is non-toxic and made with natural ingredients (soy, corn starch, and guar gum), Tofu Cat Litter is not food for animals or humans. Your cat may get a tummy upset if it does eat it.

Everything else

I am a retailer. Can I stock your product in my store?

We would love to chat. Please email us at meow@dofucat.com to get the conversation started.